What personal guidelines do residents need to follow?Īs mandated by the City of Austin, we are requiring all residents and staff wear face coverings and practice physical distancing in public or common areas.
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If the students have something delivered, we can escort the delivery driver to drop off the items at their front door. The quarantined students can also coordinate with the staff for trash removal. We ask that the resident stay in their assigned unit during this period and we will deliver food from the café to those residents who are quarantining. The CDC recommends if someone in a household (unit) has symptoms or come in contact with someone known to have symptoms, the household (unit) should self-quarantine for 14 days. What are resident self-quarantine protocols? We are continuing to evolve all our protocols, and they may vary and may also be adjusted in consideration of local practices, government requirements and guidance. You will also find disinfectant wipe stands and touchless hand sanitizing stations throughout the community to clean and disinfect touchpoints before and after use. This includes new policies, signage and daily wellness checklist for you to assess your health prior to leaving your home. TM disinfection and hygiene education program. How have you updated the community in response to COVID-19? Resident understands that completion of a relet request does NOT guarantee that The Castilian will find someone to release your bedspace and that it is your responsibly to find someone. Manager reserves the right to utilize the waitlists to fill required cancellations before any spaces are relet. Relets will be assisted on a first-come, first-served basis. You must request to relet in your Resident Portal in order to be placed on the relet list. If your request to cancel your Lease Agreement does not fall within the provisions of the cancellation clause, your request to cancel your contract will be considered a “relet”. If the student declines acceptance to Austin Area College or University, a copy of the “Applicant Information Profile” page in the student’s online account must be provided to The Castilian within five (5) business days of declining acceptance. If the student has been denied admission to Austin Area College or University, a copy of the “Applicant Information Profile” page in the student’s online account must be provided to The Castilian within five (5) business days of receipt.ī.) Decline of acceptance to Austin Area College or University All other fees paid during the application process are non-refundable.Ī.) Denial of admission to Austin Area College or University If you paid a Security Deposit, this amount will be refunded to you via check within 30 days. If you would like to cancel your application at The Castilian please notify us in writing of your intent to cancel.
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